Pandora’s Box

Scott Ten­nent makes an emo­tion­al plea for music fans to ignore leaks over at  Pret­ty Goes with Pret­ty. We’ve all seen vari­a­tions of this argu­ment before. The MPAA even made spots that echoed this sen­ti­ment. It’s heart­felt, but hope­less. Count­less clich­es could be used to describe what’s hap­pened, but I’ll use this one: you can’t get the tooth­paste back into the tube.

What lies ahead will be painful, with­out ques­tion, but that does­n’t mean that no good will come of the demise of the record indus­try. You know all those CDs that are large­ly being ignored on store shelves these days, while kids snap up Fall­out 3? It’s cost­ly waste. Think about the piles of plas­tic junk that will be loung­ing for life­times in land­fills all around the coun­try for a moment and then tell me it won’t be a net pos­i­tive when CD man­u­fac­tur­ing stops.

Most indus­tries force con­sumers to adjust when a new­er, cheap­er method of deliv­er­ing prod­uct is dis­cov­ered. The music indus­try has­n’t. Instead of see­ing an oppor­tu­ni­ty to shift con­sump­tion to a pure­ly dig­i­tal mar­ket once the iPod was released, the music indus­try con­tin­ued to pro­duce CDs, even though they are increas­ing­ly being ripped to hard dri­ves and dis­card­ed anyway.

I saw how long and dif­fi­cult it was to get con­sumers to move to DVD while I worked as a video store clerk. It’s tough tran­si­tion, to be sure, but it did hap­pen. The video indus­try weaned con­sumers off of VHS. The music indus­try has done the same fre­quent­ly through­out its short his­to­ry, mov­ing con­sumers from one for­mat to anoth­er, usu­al­ly to pro­tect its prof­it mar­gin. Why does­n’t that still hold? They too are liv­ing in the past.

Is the music indus­try’s demise encod­ed in the CDs DNA? Chris Ott allud­ed to it in his 2005 Sty­lus fea­ture, “This Click­’s for You.” He might have called it “Death by 44.1kHz.” The changes foment­ed by the dig­i­tal rev­o­lu­tion were sim­ply too great for the music indus­try to counter. They under­es­ti­mat­ed their con­sumers and now they’re pay­ing a high price for it.

You’ll have to for­give me for see­ing karmic ret­ri­bu­tion in what’s hap­pen­ing in the music busi­ness today, but it’s hard not too. Whether they’re rip­ping off artists or con­sumers, we’re talk­ing about an indus­try that com­mod­i­fied art at a hand­some prof­it for gen­er­a­tions, only to beg for for­give­ness on their deathbed.

Unfor­tu­nate­ly for the music indus­try, the engine of inno­va­tion isn’t a spig­ot that can be turned off. The democ­ra­ti­za­tion of tech­nol­o­gy is a net good for soci­ety. More peo­ple are toy­ing with ideas that make our lives more con­ve­nient through the sheer ease of dig­i­tal files. It’s a phe­nom­e­non affect­ing many indus­tries today. It will prob­a­bly kill the news­pa­per as we know it. It just hit the music indus­try first.

Ten­nen­t’s plea asks us all to put our heads in the sand. No amount of cul­tur­al amne­sia can fix this prob­lem. Men in black can’t wipe our mem­o­ries back to a time before Nap­ster’s exis­tence. But I know it’s not that sim­ple-mind­ed. This sen­ti­ment is com­mon among crit­ics, most of whom have no stake in the music busi­ness sell­ing music. It’s a noble, but ulti­mate­ly point­less exer­cise. I think our time as crit­ics is bet­ter spent sift­ing through the ruins of the music indus­try to uncov­er the trea­sures they leave behind.

12 Comments

  1. This is all true, except that you have to remem­ber that the major change in this iter­a­tion of for­mat shifts is the lack of a tan­gi­ble prod­uct, which is the first time ever that that has hap­pened. Cylin­ders to vinyl to 8 track to cas­sette to cd to (sacd/d­vd‑a/blu-ray/­d­uald­is­c/mini­disc) were all phys­i­cal things. I think the indus­try-side pain involved with this par­a­digm shift is very much con­nect­ed to old guard peo­ple who can’t quite get their heads around sell­ing prod­uct with no ‘there’ there.

  2. But that’s not true! Many of these very con­glom­er­ates are aggres­sive­ly migrat­ing cus­tomers toward dig­i­tal deliv­ery, just not for music. Think about where the movie and tele­vi­sion indus­tries are head­ed and tell me the same think­ing can’t be applied to music.

  3. There is lots to like about the dig­i­tal age but I miss life before the inter­net. My local store, Record and Tape Trader’s (!) was an escape from my white­bread sub­ur­ban town. They had a phone book-sized spe­cial order cat­a­log from which I scored an out-of-print Wipers cas­sette. Now my CDs are all ripped to mp3 and sit­ting in the base­ment and just about any­thing can be down­loaded in a few min­utes from Amazon.

  4. I’m with you, Rob. I loved zip­ping over — often with­out per­mis­sion — to waste time and mon­ey at places like Young Ones in Kutz­town, or at Repo Records on Lan­cast­er Avenue. I used to lit­er­al­ly run to Repo between races dur­ing win­ter track meets at Haver­ford! Music con­sumers are pecu­liar in their com­mod­i­ty fetishism like that. Those of us old enough to remem­ber life before the Inter­net have no expec­ta­tion of mak­ing neat and con­ve­nient pur­chas­es on a whim, which is why Nap­ster and its kin were like gold­mines. I just don’t think any­one ever expect­ed that the Inter­net was any­thing more than a pass­ing fad, and the music indus­try is pay­ing the price for it now.

  5. I agree with Jere­my to the extent that it’s a lot eas­i­er to move around a sin­gle song file than it is a whole film or a tele­vi­sion show. Broad­band pen­e­tra­tion in the U.S. reach­es only 25% of the pop­u­la­tion. Our aging infra­struc­ture has giv­en the media com­pa­nies time to build com­pelling services.

    The RECORDING indus­try (not the MUSIC indus­try as a whole) was caught sleep­ing, there’s no doubt about that. How­ev­er, labels could not aban­don CD’s when they still account­ed for so much rev­enue for a for­mat where they did not con­trol the means of pro­duc­tion. When the film stu­dios moved from VHS to DVD, there weren’t DVD burn­ers ship­ping in every computer.

    A lot of peo­ple inside the busi­ness start­ed fac­ing the real­i­ty awhile ago. How­ev­er it is much hard­er to shift from being in the whole­sale prod­uct busi­ness to a con­sumer ser­vice busi­ness than it is from one prod­uct for­mat to another.

    As for Ten­nen­t’s plea, that gets a big yawn. Labels have been leak­ing records for years and the trail of a leak usu­al­ly leads back to some­one work­ing on the project, not some rogue who swiped a copy.

  6. I think you’ve got your straw man out, though it’s an impor­tant part of the discussion. 

    Like Scott, I see noth­ing wrong with par­tial leaks, or sin­gle song leaks. And I know leaks happen. 

    But Scott is mere­ly call­ing on peo­ple like US not to per­pet­u­ate those leaks. Espe­cial­ly when they come out three months ear­ly, when a band has not been able to build the buzz, or be on tour to pro­mote the work — that real­ly DOES cut into sales. 

    Scott, in oth­er words, isn’t ask­ing the indus­try to change, or the soci­ety. He’s ask­ing US not to make “big red arrows” that point to the leak, so that the buzz can build more slow­ly, which sells more records and show tick­ets, and also sup­ports bands more. And, ulti­mate­ly, that’s a per­fect­ly rea­son­able thing to ask of music blog­gers. After all, we CLAIM to be here FOR the bands — so to say “here’s what sup­ports the bands best”, and make a good case for that, is sol­id, legit, and important. 

    To me, that’s ask­ing us as blog­gers to be more aware about the process we work with, rather than rabid, BECAUSE we love the music and the musi­cians. That seems valid to me — after all, if we burn artist sales poten­tial now for the artists we love, we make it that much hard­er for those artists to make enough to keep tour­ing and recording. 

    “Dis­miss­ing” that argu­ment by say­ing that music has changed, on the oth­er hand, isn’t cor­rec­tive, like you think it is. Instead, it miss­es the argu­ment, because it mis­con­strues a call for blog­ger action as a com­plaint against “fans” and “indus­try” and “cul­ture”. Sor­ry, man. Put the straw man away, and step up to the community.

  7. I hear what you’re say­ing. I just think it’s quaint to believe that not point­ing big red arrows at leaks means they’ll dis­ap­pear. This is hap­pen­ing with­in the fan com­mu­ni­ty, not the media. Ani­mal Col­lec­tive and Deer­hunter fans are active­ly hack­ing to get the new music! That’s the com­mu­ni­ty we’re talk­ing about, right? 

    I’m argu­ing that the process is bro­ken and that we can’t go on fool­ing our­selves that it isn’t. What does it even mean to “per­pet­u­ate” a leak? They’re out there and they cir­cu­late beyond any­one’s con­trol. I feel that online media need to fill the gap that long-lead pub­li­ca­tions cre­ate. It’s a brave new world. It’s time we all start liv­ing in it.

  8. The plea is basi­cal­ly “dont pay atten­tion to leaks,unless we leak it”

    My point was­n’t that it could­n’t be done, but that con­fu­sion and reluc­tance on behalf of peo­ple who have spent their entire careers sell­ing a THING that you could see and touch and stock store shelves from try­ing to wrap their minds around sell­ing access to bits. Espe­cial­ly when those bits offer an infe­ri­or lis­ten­ing expe­ri­ence, sound-qual­i­ty wise.

  9. I think part of the dif­fer­ence in our posi­tions may be due to how we define “fan”, actually. 

    For exam­ple: while you say that “Ani­mal Col­lec­tive and Deer­hunter fans are active­ly hack­ing to get the new music!” I’m not sure that’s true. In my mind, a “fan” is some­one who cares about the music, and the musi­cians. Mean­while, I sus­pect the folks hack­ing for leaks do so, regard­less of what they CLAIM, because they get a thrill out of that behav­ior — one that has lit­tle to do with fandom. 

    Scott is call­ing for us to hold fans to a dif­fer­ent stan­dard, and, AS blog­gers, own our own fan­dom as role mod­el­ing. I think that does mit­i­gate — though not dis­si­pate, as you say — the red arrows. 

    But we’re not talk­ing about “do the red arrows exist”; we’re talk­ing about what sta­tus do they have. Mit­i­ga­tion also min­i­mizes the impact on the true fan mar­ket, as the impres­sion real fans get of legit­i­ma­cy is going to spring, par­tial­ly, from sat­u­ra­tion of the blogs with the leak. It does make a difference.

  10. I think you’re hold­ing onto a notion of fan­dom that increas­ing­ly does­n’t exist with­in the youth audi­ence. I think find­ing a way to chan­nel that behav­ior into some­thing that helps the band make mon­ey would be bet­ter than sim­ply hop­ing that those who snag a leak also buy the album, a con­cert tick­et, or a t‑shirt.

    The role-mod­el­ing approach is too quaint for me to take seri­ous­ly. That’s sim­ply a vir­tu­ous (read: naive) way of stick­ing your head in the sand.

  11. JT, thanks for con­tin­u­ing the con­ver­sa­tion here, and thanks to boy­howdy and oth­er com­menters for the dialogue.

    I think there are a few issues over­lap­ping here. First, the pur­pose of my post was strict­ly a com­ment on inde­pen­dent music — music that was once based very much around the idea of a com­mu­ni­ty of fans real­ly sup­port­ing their artists in a tru­ly altru­is­tic way–letting bands sleep on their floors, talk­ing them up to their friends, play­ing them on old-school col­lege radio, etc. It’s become an anti­quat­ed notion, I know, and it’s clear­ly not an envi­ron­ment we can return to. 

    I’m not naive enough to think that “the role mod­el approach” is enough to fix things. Still, it irks me when peo­ple respond by say­ing “that’s just the way it is now” and go about devalu­ing artists’ work. Sure, when you flip the argu­ment and point to what “peo­ple” do now, how “the youth” behave, it seems sil­ly to both­er behav­ing dif­fer­ent­ly. But it’s not so dif­fi­cult to look at one’s own actions and deter­mine whether or not one is being help­ful to the artists one likes. Leaks are killing the notion of a long-term music career, whether at the major lev­el or the indie lev­el, and peo­ple need to rec­og­nize their com­plic­i­ty in this problem.

  12. Thanks for weigh­ing in, Scott.

    I think that meet­ing the con­sumer where they are right now, instead of where the indus­try wish­es they were would be a good start. What that is exact­ly isn’t clear to me, but I’m not a label exec­u­tive. I think that con­sump­tion habits need to hold sway here. While I agree that we should­n’t cel­e­brate the new leak cul­ture, I don’t know if there’s any­thing that can come of the effort we make bemoan­ing its existence.

    I’m also not com­mit­ted to careerism in my role as crit­ic. I don’t think any­one is guar­an­teed a career in the music busi­ness, going all the way back to its ori­gins as a com­mer­cial enter­prise. Let me make it clear that I don’t think that artists should be paid for their work. I just don’t think that we should auto­mat­i­cal­ly assume that any artist today would nec­es­sar­i­ly be able to make a liv­ing sole­ly off of record­ing and per­form­ing music. I think if we could look at the guts of a record deal we might come to some new con­clu­sions about where the artist stands in rela­tion to their label, and how it real­ly shakes out for their career prospects.

    I’m going to spend some time address­ing where music fits into the enter­tain­ment ecosys­tem as I see it in my role at comcast.net. It’s not pretty.

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